This Privacy Policy explains how Clean Sweep Services processes personal data when you use silvervolumeicon.click, make an enquiry, request a quote, or arrange move-in or move-out cleaning services in South Africa.
We use personal data to respond to enquiries, prepare quotes, confirm appointments and access arrangements, carry out cleaning services, manage handover coordination, process payments, maintain records, improve website performance, and meet legal or accounting obligations.
We may share personal data with payment processors, website hosting or technical support providers, and other operational partners that help us run the business. These parties may process data only for the services they provide to us and are expected to handle it appropriately.
We may share personal data where necessary to comply with legal obligations, respond to lawful requests, protect our rights, or support the prevention of fraud or misuse. Any disclosure is limited to what is reasonably required.
You may request access to your personal data, ask for correction of inaccurate information, or object to certain processing where permitted by law. You may also request deletion in limited circumstances, subject to our legal and operational obligations.
To make a privacy request, provide enough information for us to identify the relevant record and confirm the scope of your request. We may need to keep certain information where retention is required by law or necessary to resolve a dispute.
We retain personal data for the period needed to manage enquiries, complete services, maintain business records, and meet legal or tax obligations. When data is no longer required, we delete it or de-identify it where practical.
If we make material changes, we will update the notice on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless stated otherwise.
We may process contact details, property and access information, service preferences, appointment details, payment-related records, and any condition photos or notes you choose to provide. We may also process limited technical data such as device, browser, and usage information when you use the website.
We collect personal data when you make an enquiry, request a quote, book a visit, communicate with us, or submit property details through the website. Some data is generated automatically through site operation, including basic log data and cookie-related information.
We may use essential cookies, session cookies, and limited analytics or preference cookies. These support site security, basic performance, form operation, and remembering simple settings where enabled.
You may manage cookies through your browser controls and, where available, any on-site preference tools. Blocking some cookies may affect website functions such as form handling or session continuity.
